Communication technologies have allowed workers to be more productive than ever. But our increasingly connected world is not an excuse to forget good taste or manners. Successful professionals make smart use of technology by balancing speed and efficiency with courtesy and politeness. This course will show you how to best represent yourself and your company--in person, on the phone, and via email and social media.
Get your desk and your mind clutter free using this multi-platform application called Evernote. With this application you can store notes, images, audio clips, and screenshots of webpages and sync them across any device you have this application installed.
This introductory course will provide you with the basic knowledge of how Evernote works and how to use it to become more productive at work and everywhere else. This course will help you organize all your notes, images, and those "great ideas" that just pop into your head.
Bring your own laptop and mobile device
Participants will extend their knowledge into some of the more specialized capabilities of Access 2010 by learning to use complex query techniques and create efficient forms and reports. Specifically, they will learn to write advanced queries, investigate report basics, link tables to external data sources, import data, analyze tables, and improve table structure.
Must be comfortable using Microsoft Access.
Course fee is $145 after April 23, 2013
Interpersonal skills are critical to professional success. But with so much of business communication being conveyed through writing, how can you be sure that you are putting your best foot forward through your words as well as your actions? This course helps you realize that every message you send out is an opportunity to strengthen your professional relationships. It will show you how to turn each message into relationship-enhancing bond with customers, coworkers, and employees. Special care will be given to ensure positive outcomes for sticky situations, such as handling a customer complaint, turning criticism into constructive feedback, and giving difficult performance evaluations.
Excellent technical writing can sell products, get your proposals accepted, and increase employee productivity. Are you faced with the challenge of writing technical information for nontechnical readers? Then your mission is to convey information as quickly and simply and clearly as possible. If you are successful, your readers will take the right action, whether it's to use a technical product, accept your proposal, or do their job properly.
We will cover the steps necessary to turn complex, technical information into easy-to-understand ideas. These include understanding your readers, adopting the appropriate tone and point of view, and writing in everyday language. We will also cover good planning and organization, which can simplify and speed up your writing project. You will apply these steps to hands-on writing exercises for technical documentation, a proposal, and a website.
Completion of Secrets of Effective Writing recommended but not required