A+ Computer Hardware and Software
A+ is a good starting point for entering a career in Information Technology as it provides foundational skills and knowledge.
Topics covered include:
Hardware - Identifying, using, and connecting hardware components and devices
Operating Systems - Installing and supporting Windows OS including command line and client support. Understanding Mac OS, Linux, and mobile OS
Software Troubleshooting - Troubleshooting PC and mobile device issues including application security support
Networking - Explaining types of networks and connections including TCP/IP, WiFi, and SOHO
Hardware and Network Troubleshooting - Troubleshooting device and network issues
Security - Identifying and protecting against security vulnerabilities for devices and their network connections
Mobile Devices - Installing and configuring laptops and other mobile devices
Virtualization and Cloud Computing - Comparing and contrasting cloud computing concepts and set up client-side virtualization
Operational Procedures - Following best practices for safety, environmental impacts, and communication and professionalism
Jobs that use knowledge gained in an A+ course include Help Desk Technician, Technical Support Specialist, Service Desk Analyst, Data Support Technician, and others. It is recommended that you consider continued learning in related areas such as Networking and Security.
Training is distance-delivered via Zoom with a combination of live lectures, readings, and labs. Many hours of independent self-study are expected outside of class meetings.
This course prepares you for the two parts of the CompTIA A+ certification. Although test prep for the certification exams is covered in class, additional study is needed. Certification exams which are included in this training are scheduled at the end of the course. Participants must report their test dates and exam results.
Section - COM2164-006
48.0 Contact Hrs | Honolulu Community College | $2495
Skill Prerequisites: Basic computer literacy, PC operating system navigation skills, Internet usage skills, completion of IT Fundamentals certification or equivalent knowledge and experience.
Equipment needed: Must have a computer with a camera and microphone and Internet access.
Additional Skills: Ability to study independently and work collaboratively as part of a team, strong motivation to learn, interest in Information Technology, time to participate in an internship or apprenticeship.