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Technical Management

A+ Computer Hardware and Software

A+ is a good starting point for entering a career in Information Technology as it provides foundational skills and knowledge.

Jobs that use knowledge gained in an A+ course include Help Desk Technician, Technical Support Specialist, Service Desk Analyst, Data Support Technician, and others. It is recommended that you consider continued learning in related areas such as Networking and Security.

This course prepares you for the two parts of the CompTIA A+ certification. Additional self-study is highly recommended.

Section - COM2164-003

CompTIA A+ Certification Exam Prep

This course prepares for the CompTIA A+ certification exam. The CompTIA A+ certification exam verifies entry level IT skills including computer repair, software and operating systems, network administration, information security, cloud computing and troubleshooting of both desktop and mobile devices. Customer service and communication skills are also taught to effectively interact with other employees.

Students will be provided the COMPTIA A+ Exam Prep Bundle which will include an ebook study guide, practice exam for either the 220-1001 or the 220-1002 test, one exam voucher and one exam retake voucher.

Section - COM3044-003

IT Essentials (Cisco Networking Academy) Online

Imagine building a computer then connecting it securely to a network. This exciting first step could lead to a rewarding IT career. Because a sure way to excel—no matter which area of IT you choose—is to learn the right computer fundamentals. IT Essentials covers this as well as shares the career skills needed for entry-level IT jobs. Plus, you’ll enjoy working with Cisco's Networking Academy’s advanced simulation tools and having multiple hands-on labs to really hone your troubleshooting skills and immediately practice what you learn! Also prepare for the CompTIA A+ Certification. No prerequisites or computer knowledge required.

Section - COM2155-002

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